Introduction

Today, disruptive forces are transforming the way we work and have created an imperative for enterprises to adapt rapidly, and this has further accelerated due to the recent pandemic. This has increased the need for innovation to continuously change and improvise employee experience. At times, it is difficult to catch up with the pace of the change to adapt to the new realities of the business arena. But, the truth is that innovation has become the mantra for business growth in today’s digital era.

While almost every company is trying to foster innovation within its organisation, not many can be successful. This is because they are focusing on strategy and not on people. Therefore, today, it becomes even more critical for human resource teams to take the lead to bring agility and drive exponential value for the organisation.

Businesses need to recognise that a culture that enhances employee experience is becoming a competitive advantage for organisations to drive employee engagement, productivity and retention. Hence, it is essential to embrace innovation at the grassroots.